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HOME/RESIDENTS

For residents and applicants

Everything residents and applicants need: how to apply, what we look for, and how to pay rent or request maintenance online.

Renovated apartment kitchen
APPLICATION PROCESS

How the application process works.

Four simple steps from first look to move-in day.

01
Find your home

Browse available properties and schedule a showing with our leasing team.

02
Apply online

Every adult (18+) who will live in the unit submits an application and pays the non-refundable application fee.

03
Screening & approval

We verify income, employment, rental history, credit and background, then notify you of the decision.

04
Sign & move in

Sign your lease electronically, send your deposit and first month's rent, and pick up your keys.

RENTAL CRITERIA

What we look for.

Every applicant is evaluated by the same written standards, in full compliance with fair housing laws.

FULL RENTAL CRITERIA →
EQUAL HOUSING OPPORTUNITY
Income
Gross household income of at least 2.5 times the monthly rent, verified by pay stubs or tax documents.
Rental history
Positive references from current and prior landlords, with no unpaid balances.
Credit
A credit report is reviewed for every applicant. Low scores may require an additional deposit.
Background
Criminal background and eviction history checks, in accordance with applicable law.
Identification
Valid government-issued photo ID for each adult applicant.
Occupancy & pets
Occupancy limits follow local code. Pet policies vary by property; assistance animals are always accommodated.
RESIDENT PORTAL

Pay rent and request repairs online.

Pay rent online
One-time payments or autopay by bank transfer or card.
Submit maintenance requests
Describe the issue, add photos and track status.
View your lease & documents
Lease, notices and receipts in one place.
Renters insurance
Upload proof of coverage or enroll through the portal.
Maintenance emergency?
Fire, flooding, gas smell or no heat: call 911 if anyone is in danger, then our 24/7 line.
310-218-1880
MOVING IN
Before you get your keys
Set up utilities in your name before move-in
Provide proof of renters insurance
Complete the move-in inspection checklist the day you receive keys
Activate your resident portal account
MOVING OUT
Getting your deposit back
Give written notice 30 days before you move out
Clean the unit and remove all belongings
Return all keys, fobs and remotes
Provide a forwarding address for your deposit accounting
RESIDENT FAQS

Common resident questions.

ALL FAQS →

Your lease lists which utilities you are responsible for. Contact each provider to start service in your name before move-in. If you are unsure who services your address, contact our office.